Job Satisfaction and Employee Performance in Small-Scale Businesses in Lagos State, Nigeria

Victor Ajibayo ADEYEYE; Atinuke Regina ADESANYA; Ayinde Olaseni TAIRU

Victor Ajibayo ADEYEYE Department of Business Administration, College of Applied Social Sciences, Lagos State University of Sciences and Technology, Ikorodu, Lagos State
Atinuke Regina ADESANYA Department of Business Administration, College of Applied Social Sciences, Lagos State University of Sciences and Technology, Ikorodu, Lagos State
Ayinde Olaseni TAIRU Department of Business Administration, College of Applied Social Sciences, Lagos State University of Sciences and Technology, Ikorodu, Lagos State

Keywords: Absenteeism, employee performance, feedback mechanisms, job satisfaction, time management

Abstract

This study examined job satisfaction and employee performance in small-scale businesses in Lagos State, Nigeria. It investigated the dimensions of job satisfaction, including time management, absenteeism, and feedback mechanisms, and their impact on employee performance. A quantitative approach was adopted. The study population comprises fifty (50) respondents drawn from employees of small -scale businesses in Ago Palace Way, Lagos State. A survey design question was administered to employees working in small-scale businesses in Ago Palace Way, Lagos State. The regression analysis indicated that effective time management and regular feedback mechanisms had a positive, statistically significant impact on job satisfaction and employee performance; absenteeism did not significantly influence job satisfaction. The findings suggest that job satisfaction is closely linked to performance levels, with improved time management and feedback processes enhancing both. It highlighted that business owners should invest in employee development, effective communication strategies, regular feedback mechanisms, a positive work environment, productivity, and employee well-being. It also revealed that small-scale businesses could benefit from focusing on job satisfaction through strategic time management and feedback channels. It recommends adopting effective time management strategies, investing in employee development, and establishing regular feedback mechanisms to foster a positive work environment and improve performance.