Job Satisfaction and Employee Performance in Small-Scale Businesses in Lagos State, Nigeria

Victor Ajibayo ADEYEYE, Atinuke Regina ADESANYA, Ayinde Olaseni TAIRU — Fri, 27 Mar 2026 08:49:04 +0000

This study examined job satisfaction and employee performance in small-scale businesses in Lagos State, Nigeria. It investigated the dimensions of job satisfaction, including time management, absenteeism, and feedback mechanisms, and their impact on employee performance. A quantitative approach was adopted. The study population comprises fifty (50) respondents drawn from employees of small -scale businesses in Ago Palace Way, Lagos State. A survey design question was administered to employees working in small-scale businesses in Ago Palace Way, Lagos State. The regression analysis indicated that effective time management and regular feedback mechanisms had a positive, statistically significant impact on job satisfaction and employee performance; absenteeism did not significantly influence job satisfaction. The findings suggest that job satisfaction is closely linked to performance levels, with improved time management and feedback processes enhancing both. It highlighted that business owners should invest in employee development, effective communication strategies, regular feedback mechanisms, a positive work environment, productivity, and employee well-being. It also revealed that small-scale businesses could benefit from focusing on job satisfaction through strategic time management and feedback channels. It recommends adopting effective time management strategies, investing in employee development, and establishing regular feedback mechanisms to foster a positive work environment and improve performance.

Nigerian Journal of Risk and Insurance

Job Satisfaction and Employee Performance in Small-Scale Businesses in Lagos State, Nigeria